Frequently Asked Questions
Everything you need to know about shopping with BeHope.
What are your shipping times and costs?
We offer standard shipping which typically takes 3-5 business days. Orders over $50 qualify for free shipping, while orders under $50 carry a flat rate of $4.95.
What is your return policy?
We want you to love your purchase. If you are not satisfied, you can return any unused item in its original packaging within 30 days of delivery for a full refund.
How can I track my order?
Once your order ships, you will receive an email notification with a tracking number and a link to follow your package's journey to your doorstep.
Which payment methods do you accept?
BeHope accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you offer international shipping?
Currently, we ship to customers within the United States and Canada. We are working hard to expand our delivery services to more countries in the near future.
How can I contact customer support?
Our dedicated support team is available via email at support@behope.com or through our live chat feature on the website from 9 AM to 5 PM EST, Monday through Friday.